Your flags and banners should arrive in excellent condition. Please take care when opening parcels not to cut the fabric. If your flags do not arrive in excellent condition please notify us immediately.
While we can not guarantee the life of your flag or banner due to so many variables in the weather we do offer a repair service at minimal cost if any. Even the best quality flags will wear out over time and do not last forever due to the sun and wind. To prolong the life of your flag if possible bring it in at night and in very strong winds. Do not fly your flag near obstacles as it may catch and tear. If your flag does start to wear out it should be trimmed and hemmed with strong UV resistant thread immediately to prevent further deterioration.
All our flag poles have a 12 month conditional guarantee. Please see our Terms & Conditions.